I am writing to thank Carr Craft Automotive for being an excellent mechanic! Our family lives in Bristol, In. and so we travel an hour each way to get our vehicles serviced. I would drive further if I needed to, just so that I can use knowledgeable mechanics, that I can trust. A couple of years ago we were having trouble with our 2005 Ford Escape. We thought it was a transmission issue and got the vehicle up to Josh right away. Josh diagnosed the problem quickly and gave me options on the repair. One of the repair options would have meant a whole new rear drive shaft and a cost of more than $2000! The option we went with was only $200 and the vehicle has been running great ever since. Josh could have only given me one option, but he was open, honest, and truly had our best interest at heart. If you are looking for honest, reliable service at a great price, look no further than Carr Craft Automotive!
I have been a Carr Craft Automotive customer for many years and they are the ONLY people I trust with my vehicles. I have found them to be friendly, knowledgeable, and above all honest professionals. They have never tried to sell me something that I did not need, and they charge me only for the work they do even if the book says the labor should be more. They have figured out I’m a bit of a do-it-yourselfer and have gone as far as providing me with suggestions where I could do the work myself to avoid additional costs. In my opinion, Carr Craft Automotive is a five-star service provider and I would highly recommend you put your vehicle’s care into their hands.
We have been having Carr Craft Automotive handle all of our automobile repair work for over 15 years. They are absolutely the best! They do great work on a timely basis and at a fair price. Their honesty and integrity are second to none. If they tell us that something should be repaired or replaced, we have total confidence in their recommendation based upon our experience with them. They don’t operate like many dealerships that only think of how to maximize their revenue, even by recommending things that don’t need to be done. On occasions in the past, we have brought vehicles to them for repair and, after inspection, they have let us know that the particular repairs are covered by factory warranties and it would more economical for us to have a dealer do the repair. They would obviously be happy to do the work but they have always looked out for our best interests first. That is something that you rarely find in today’s business world! We have recommended them to friends and family and have always We would never even think having our automotive repair work done at any place except Carr Craft Automotive!
Carr Craft is a trustworthy, family oriented shop. We refer all of our family and friends. You never have to worry that the Carr Craft team will mislead or improperly diagnose the ailments of your vehicle. If you want your car fixed fast and right the first time I recommend Carr Craft.